By Gregory Crawford---COO of Kiyokawa Crawford Sports Management---on twitter @wchoops @crawssportsbiz @kcsportsmgmt
Athletic departments are continuing to be concerned about lower attendance figures in college football, of which the decline started in 2009. Many schools have either turned too or are turning to The Disney Institute, the developmental arm of the Walt Disney Company. Disney does the customer service experience 365 days a year, often every well, college football does the customer service experience at best 6 times per year. College football teams wants their customer experience to get better, some schools that have used Disney are TCU, Arizona State and Auburn.
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